Implementation of the “Profiled Email” Service to Substitute Lost SIM
The “Profiled Email” service is a new process designed to help candidates who have lost their SIM cards or need to update their email address on the JAMB platform. This service allows candidates to add a new email address to their profile, which can be used to access various features and services on the platform.
Step 1: Obtain and Complete the Template
To start the process, candidates need to visit an accredited CBT center and request the required template (TEMPL 006). The candidate will then complete the template by filling in the necessary details, such as:
– Registration Number
– Phone number
– Profile code
– New email address (which must not have been used on the JAMB platform before)
The candidate will also sign a declaration/attestation section on the template to affirm their responsibility for the accuracy of the information provided.
Step 2: CBT Center Processes the Template
The CBT official will initiate the application on the CBT Registration App using their authorized credentials. This ensures secure access to upload and verify candidate information. The CBT official will then upload the completed and signed template into the system, which will be stored for reference and future validation.
Step 3: Authentication of New Email
The system will validate the new email address provided by the candidate, ensuring it is active, accessible, and not previously associated with another profile. The system will send a verification link or code to the new email address, which the candidate must click or enter to confirm.
Step 4: Candidate Profile Update
Once the email is authenticated, the system will update the candidate’s profile to include the new email address. The candidate can then log in to their profile using their credentials and access various features, including:
– Password Reset
– RESEND
– RESULT
– PIN
Benefits of the Profiled Email Service
The Profiled Email service provides several benefits to candidates, including:
– *Secure access*: Candidates can access their profile and various features using their new email address, which is more secure than using a lost SIM card.
– *Convenience*: Candidates can reset their password, resend their result, and access other features using their email address, without relying on a SIM card.
– *Flexibility*: Candidates can use their email address to access their profile and features from anywhere, at any time.